Shipping & Returns

RETURNS POLICY

Please note we do not offer returns for change of mind orders.

If the product you receive is faulty, we will offer you a refund or store credit. Please email us your order number and the fault at info@kouklacreative.com

If you receive the wrong order, please email us at info@kouklacreative.com

You must contact us within 7 days of receiving your order, after 7 days we are unable to assist in fulfilling a return.

SHIPPING

AUSTRALIA - All orders in Australia are sent with tracked shipping via Australia Post.

INTERNATIONAL - We are currently working on offering international shipping.

For any Shipping & Returns questions, please do not hesitate to contact us at info@kouklacreative.com